Return & Exchange Policy
Kumrat Fashion provides a clear and simple exchange policy due to global shipping processes.
No Returns:
We do not accept returns for change of mind or personal preference.
Exchange Allowed in Two Cases:
1. Damaged Product
If your item arrives damaged, contact us within 48 hours with photo or video proof. A replacement will be provided.
2. Size Exchange
Size exchanges are accepted within 3 days of delivery.
The item must be unused and with original tags.
Shipping cost for size exchange may be charged depending on location.
No Exchange For:
Used or washed items
Clearance/sale items
Wrong address entered by customer
Shipping:
We deliver worldwide except Israel. Delivery time varies by country.
Contact for Exchanges:
kumratfashion@gmail.com
